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The Top Questions to Ask a Collision Repair Shop

Collision Repair Shop
When you’re dealing with a collision repair shop, you’re going to want to make sure you ask these important questions.

If you have been in an auto accident that requires collision repair, your highest priority is likely going to be how quickly you can have your car back on the road. This is understandable–after all, we rely on our vehicles for nearly every part of our daily routines, and an auto accident can be a terrible inconvenience. But there are other important questions that you should ask a collision repair shop in order to make sure that you’re working with a reliable mechanic. Simply going to the quickest, or nearest, collision repair shop is not always the smartest choice. Here are some of the top questions to ask a collision repair shop.

Is There a Warranty on Auto Body Repair Work?

It’s a good idea to ask a collision repair shop if they offer a warranty. If they do, be sure to ask how long it lasts and what it covers. This can be a policy that helps you avoid further inconveniences and frequent returns to the shop for repeat issues.

Is My Car Covered in the Shop?

Be sure to find out of a collision repair shop carries fire and theft insurance before leaving your car there. This is an important question that many drivers can forget about during the stressful event of a collision. A reputable collision repair shop should be able to walk you through their coverage and ensure that you’re covered if your vehicle is damaged or burglarized while at the shop.

Will the Paint Match the Rest of My Car?

Most cars will have a paint code printed under the hood, in the door, or in the trunk. Experienced collision repair mechanics will be able to match the paint on the repaired area to the rest of the car.

Will You Put Everything in Writing?

Always ask for a written estimate before work begins. An itemized bill, plus a printed copy of the payment policy, is a good way to keep informed and be sure you are prepared every step of the way when it comes to dealing with collision repairs.

How Long Will the Repair Take?

The number one question on your mind when dealing with collision repairs is probably how long the repairs will take. Unfortunately, there isn’t always a clear answer, with factors like the extent of the damage, how busy the shop is, and the insurance company all affecting your timeline. But with the right collision repair professionals, you can rest assured that you and your vehicle are in good hands.

Questions? Liberty Collision is Here to Help

If you have more questions about windshield damage, Liberty Collision is here to help you. Give us a call at 443-405-6908 or come visit us at our showroom located at 9339 Liberty Road, Randallstown MD 21132. Drop us an email at and come by between 8AM and 5PM on Mondays through Fridays. For tips, tricks, and to see what we have been up to lately, be sure to follow us on Facebook, Twitter, LinkedIn, Pinterest, and YouTube.

This entry was posted on Friday, August 30th, 2019 at 9:40 am. Both comments and pings are currently closed.